Sugar-Coated Myths V/s True Reality
Performance based Cloud POS System myths
Myth # 10
POS devices are simply a replacement of cash register.
POS devices are only able to perform things that can be easily managed with the cash register like data recording, making accounting entries and invoicing.
This system is just efficient to accept the card payments and manage data in the cash register. This is the common cloud pos system myth among people which is not true.
Apart from the basic functions, the POS system can serve a wider variety of featured functions. It’s much more than just a cash register.
One can invest to develop a POS system that can well manage the inventories, vendors, customers and even the human resources at large.
- They can feature the calendar management for attendance and leave of employees
- They can feature the tools for customer engagement
- They can also feature the business development programs into the POS system
- They can feature the staff engagement programs into the POS system
POS systems are tailor-made and customized based on the industry-specific needs in the market.
Mobile-based POS or the Cloud-based POS system is the advancements trending in the retail, hotel, travel and also in the manufacturing sector.
Myth # 11
Online POS system is just a good calculation system.
Many entrepreneurs have a misconception that the online POS system can only calculate the order amounts, discounts and total quantities sold for the day.
These POS systems are only meant for the complex calculations. Don’t you think this cloud pos system myth is tough to digest??
The business can increase its performance capacity with the cloud-based POS system.
It becomes the nucleus of the business, departments, and functions from accounting to inventory to marketing and also to all the business partners.
Apart from the basic necessary calculations, it can well scale out the accurate figures for the degree of customer satisfaction, product availabilities, the dead stock, pilferages, total purchases from suppliers and much more.
In addition to these, the businesses can easily scale the investments, sales, profit, reinvestments, goodwill and other parameters that are sensitive for a business to analyze.
Myth # 12
One most common cloud pos system myth is it has decreased data visibility and mobility.
With applying the custom POS system in business operations, it turns out to be difficult to manage and track the employee activities, sales, and profit when the business owner is away from the work area.
The only option is CCTV cameras to constantly check the tasks from a remote area and that too it cannot help track sales and profit metrics.
The cloud-based POS system is like carrying the business anywhere with you.
One can view all the reports to track the sales, profit, performance gaps, high-sold product categories, customer preferences, suppliers and much more on the system from remote areas.
It becomes easy-peasy to handle the business even when on a vacation trip or when taking a day off from the office.
The business owner can round the clock keep an eye on the business operations, employees and customer purchases.
Myth # 13
Software updates can increase downtime.
Many directors have a misconception that the POS system needs updating on each and every device related to the business.
Right from the back office computers, hand handled devices or the POS terminals. Updating the device, computer and terminal individually can result in errors and inconsistencies in the workflow.
The cloud-based POS system has all the riches of updating the POS system for once from one device or computer.
It consists of the inbuilt tools for real-time automatic updates on the rest of the devices.
Myth # 14
Cloud-based POS system is not capable to manage operations across multiple locations.
It is a cloud pos system myth that it cannot streamline and manage information across multiple locations.
This myth especially exists among the businesses that have big distribution channels, a high workflow in the supply chain, and a big strength of staff.
The cloud-based POS solution is meant for centralizing the data from multiple locations.
It proves best for the online marketplaces, businesses with geographical expansions, franchise chain with stores at multiple states/countries, airlines, logistics and shipping business.
The POS system manager cannot only access the information but also update data and even standardize data for all the stores across multiple locations.
Myth # 15
Another highly believed Cloud POS system myth is it can cause a blunder due to slow processing the data during price fluctuations.
There is a wrong belief prevailing in the markets with a tendency of high price fluctuations.
What they think is- as soon as the product is sold, the data to be processed in the cloud is slow paced. Due to the price fluctuation, the price in buyers dashboard can delay the updates.
This can cause a big mess as the quote that will be provided to the buyers will be on the updated pricing and the buyer’s expectation will be on the old pricing for the products.
The cloud-based POS system immediately saves the data for every product sold. The system is equipped with instant updating of information. Be it the update in pricing, ordering or invoicing.
This will clear out the mess of expected pricing verses quoted pricing for the business with high price fluctuations.
Myth # 16
With the cloud-based POS system, it’s tough to track the performance capabilities of the business.
Some people believe it to be a tough game to realize the business needs and track the performance with the cloud-based POS system.
It is not possible to track the gap between current resources and required resources of the business.
Hold on we can prove wrong this cloud POS system myth!
The cloud-based POS system makes it easy for the business to derive accurate reports on each and every resource.
They can choose the parameters and discover the exact stats on the current resources. Like,
It becomes easy to compare the reports of employee performance with total resource availabilities. This will help drive the gap and track the required resources to increase the employee performances.
Myth # 17
Error in one can carry forward errors in the related process.
Many people have a cloud pos system myth that one error in the system will affect other related processes.
Like, if the system detected an error with a gap in the product countings of manufactured products and actual displayed products in the store shelf.
They believe it will affect the labelling for all the other products with barcode numbers and also create issues in invoicing for the orders.
The cloud-based POS system has technical tools to detect the error and even locate the solutions for the error.
On the other hand, the cloud system will pause the update of stock for that particular product for which the system detected the error.
This POS system won’t stop operations of all the other product category updates and there will be no issues pertaining to labelling the products with correct barcodes.
This is how an error in one cannot carry forward errors in other related processes.
Myth # 18
Loss of control in maintaining customer relationships.
Through the means of collaboration and communication, the customers are now able to access and even share the information.
They are highly gaining the power to select how and from where to communicate and shop for products.
According to many entrepreneurs, this has made the customers to even choose a limited or a small number of businesses to maintain relations with.
With a cloud-based POS system, it will be challenging to maintain customer relationships at large. Do you think this cloud POS system myth is right?
The cloud-based POS system can be featured with tools for building customer loyalty and even indulge in customer engagement activities.
It makes the ordering, payment, discounting and after sales services more transparent and user-friendly for the customers.
With high-performance customer services, it becomes effortless for the business to maintain and control customer relationships.