Probably COVID-19 has had a prominent impact on the functioning of hospitals. After all, the unprecedented rush of patients to the hospital for getting tested and diagnosis turned out to be an unmanageable mess. Especially the hospitals that operated manually and through the bookish appointment and management processes had to bear the brunt of the pandemic situation.
However, even before the coronavirus was on the horizon, the internal processes were complicated to manage. And why not? Scheduling, appointment booking, management of patients, billing, health insurance claims, and more add up to the complexity.
The current wave in the healthcare industry is to be patient-centric, which means the internal processes have to be transparent and speedy in nature. Our Australian-based client was caught up in a similar mess of complications and wanted to regulate his hospital management.
Well, it seemed simple at first. However, the challenges started surfacing during the development cycle. Nevertheless, the developers of TRooTech kept the cycle going to reach the clients’ perceived hospital management system.