The client located in Saudi Arabia is a leading corporate venture-building company specializing in mobile application innovation and incubation that helps customers to connect with local businesses and enables enterprises to unlock the mobile technology potential to drive growth. It provides a mobile platform for business and customer engagement and allows them to conduct transactions. 

The client came to us to help them create a dynamic mobile app solution that assisted customers in searching for local businesses like shops, bars, and cafes and also allowed them to reserve tables and takeaway orders. The client requested our developers to also add functionality that displayed the images, reviews, and ratings of these places, given by the users. 

Additionally, the client also asked us to provide an integration feature that allowed the mobile application to integrate smoothly with third-party platforms and APIs like payment gateways, and data analytics to get access to real-time payment updates, refund details, and other statistical data. 

Resources Utilized

Engagement Period

Tech Stack Deployed

About Client

Project Overview

Integration with the restaurant’s existing POS system database and data-access

Strategizing a loyalty program such that the diner can choose between discount or loyalty points

Linking the gift card (used by new diner) with the POS -restaurant database

Customer Management and tracking their restaurant orders, invoices, and online orders.

Handling multi-port payments chosen by customers (i.e. cash, card, or point redemption) and synchronizing the same with POS data

Customer reachability when not using the Loyalty Program App for Restaurant Chain  

Major Challenges

Dynamic Loyalty Program App

Set the discount rates

Loyalty point- values

Combined offers

Our Solutions

Invoice based loyalty point

Offer and Invoice mapping with customer account in POS database


Loyalty points and reward system with the gift card option for customer involvement

Easy to order food from anywhere through application to increase customer reachability

Loyalty point-chits/vouchers for customers without smartphones or our Loyalty Program App for Restaurant that can be redeemed on future orders

Gift-card integration with the customer data in the POS system

Main Features

Technology Stack

Frontend

Backend

Database

Stake Holders

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Travel & Hospitality

Mobile App Development

Android

Promising Loyalty Apps for Restaurant Chains to Exhilarate Dinners.jpg

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Promising Loyalty Apps for Restaurant Chains to Exhilarate Dinners