The key to handling modern customers lies in immediate actions.
Customer loyalty is hard to get for businesses since numerous players are ready to serve them at their convenience. In this instant gratification era, OpenTable emerged as a king to the conventional restaurant management and booking system.
Gradually, OpenTable became a household name, evoking curiosity among the travel and hospitality industry about its future. Soon numerous players began experimenting with the OpenTable business model to enter into the market.
Our client discovered TRooTech’s TRooReserve, a ready-to-launch OpenTable like restaurant booking system, to help restaurants streamline their business processes. On the other hand, our client tested the local market and found a sheer discontentment among diners towards popular restaurants. The conventional mode of table booking in restaurants demanded an upgrade. Our client requested the development of an online table reservation software, and we catered to it.
We explained to him that we need to look beyond the existing online restaurant booking systems for offering him better expansion prospects in other geographies. This zeal to differentiate the proposed restaurant booking system through advancements led to some challenges.