Thumbtack helps the professionals who are looking forward to fill in their schedule by working extra hours, or make some extra bucks, or just starting to work.
The Thumbtack process starts with the customers coming to the portal to find local professionals for completing their project. Thumbtack insists the customers to provide answers to the specific questions asked by the platform which gives a clear idea about the requirement of the project.
The professionals have to register themselves on the platform and elaborate on what they are looking for, how far they can travel, what types of project they can work on, and when are they available.
Then Thumbtack matches the professionals with the customers, whose requirements fits in with the project.
It shares with the professionals the customer’s description about the project.
The professionals evaluate the request and quote for the job if they decide it is good enough by sending a message and a price estimate.
The professionals will get to see how much will it cost quote for any job before they click on the ‘send’ button.
The customers then look through everyone’s prices, messages, profiles, and reviews and either hire someone right then or send a message for more information about the job. They can even use the chat module to negotiate.
The customers can email or text back to finalize the details of a job.
Once the customers are done with the hiring, Thumbtack asks the customers to review the professionals.