Our client, a leading digital financial services group headquartered in Singapore and Indonesia, is committed to making finance fair and accessible for businesses across Southeast Asia. Founded in 2016, they focus on empowering micro and small businesses by providing essential financial services such as payments, loans, and savings.

The client approached us with the intention of developing a robust mobile and web application to enhance their service offerings. They needed a solution that would streamline loan processing, facilitate payments across various channels, and integrate Visa card functionality, both virtual and physical. 

Our role was to build a platform that minimizes manual processes and integrates crucial third-party APIs, payment gateways, and card issuing systems, to efficiently manage transactions and expand their financial solutions.

Resources Utilized

Engagement Period

Tech Stack Deployed

About Client

Our Strategies in Action

Delays and lack of support from third-party API providers caused integration setbacks. Resolving these was crucial to ensure timely and seamless connectivity for payment processing and card management.

The absence of automated processes for loan approvals and payment reconciliations led to inefficiencies. Implementing automation was necessary to streamline operations and reduce manual intervention.

The need for multiple exchanges with borrowers to gather required financial documents resulted in delays. Addressing this was important to expedite loan processing and improve user experience.

Ensuring robust fraud detection mechanisms and addressing security vulnerabilities was essential to protect sensitive financial data and maintain compliance with industry standards.

Various technical challenges, including system performance and integration bugs, required resolution to ensure a stable and reliable platform.

Handling multiple currencies and diverse payment methods posed integration challenges. Overcoming these was necessary to provide a flexible and inclusive financial solution for users across different regions.

Bottlenecks We Encountered

Our design team created robust databases to centralise and manage user and transaction data efficiently, ensuring scalability and quick access to information, which became a key differentiator for the brand.

The development team integrated advanced tracking mechanisms to monitor user interactions and transactions, providing actionable insights that enhanced system performance and user experience.

Our engineering team developed a Point-of-Sale (POS) solution, streamlining payment processing across various channels and significantly improving the convenience and efficiency of transactions.

We further introduced secure login features, customizable user settings, and password change functionalities, which bolstered the platform's security and user control, setting it apart in the market.

To set up efficient communication channels between agents and customers, our Project Managers established streamlined communication channels. It reduced delays and improved document submission and support processes.

To differentiate the website, our CRM specialists implemented CRM tools and workflows to automate client interactions and activities.

Solutions implemented by Us

Dashboard & Analytics

Fast and Simple Loan Application

Virtual/Physical Credit and Debit Card

Identity and document verification

Application tracking and monitoring

Manage Invoices

Minimal Documentation

Easy Online Shopping

Digital Asset Management

Inventory Management

Settlement Finance service

Notification Alert

E-wallet, credit & debit cards, offline payment Manage Multiple Payments

Cutting-edge payment automation

Secure Online Transaction

Easy Access and Management

Integrations and 3rd Party APIs

Main Features 

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