To,
The Businesses,
Aiming to be the next business disruption,
Did you know?
There is that one essential aspect on the basis of which your target audiences will judge your business and will then decide whether they would want to use the application again or not.
No!?
It is not your on-demand Business model, because the business model is what is meant for your business and does not have to do anything with the audience.
The aspect is the features of on demand app for the ease of the audience.
Taking a cue from the Uber’s Business Model, we have collaborated all the features from the driver’s app, customer’s app, and the admin’s web app in a generalized form which can be used for all the niches.
These features will get you straight into the permanent memory space of your users and direct their hard-earned money straight into your pocket.
Users can register and manage their accounts using email, mobile number or social media accounts.
Users can book for the service at the convenience of their time and location.
Once the user makes the booking for the service, the user can determine the arrival time of service by tracking the service provider’s current location.
After entering the type of service the customers want, the price calculation algorithm in the application provides the approximate estimation.
Users can make payment by using various options such as credit card, debit card, cash, mobile wallets, etc.
Users should get the important push notifications about the type of service , fares, service details, etc. using the SMS and email services.
Once the booking is made, users are provided with an option to contact the service provider to coordinate the service booking.
Users should be able to share their service experience, rate and provide a feedback about the service provider. The service providers in return should be able to rate the customers as well.
Users can cancel the booking for the service whenever they feel like before the service starts.
Users can anytime view all the services taken by them within the same account along with the charge incurred for each service.
Users can seek assistance from the help and support or any CRM integrated.
Users can schedule a service that they wish to take beforehand and can decide to get served later on.
Users can book the service for others from their account itself and track the services just like they would do for themselves.
Users can decide to add money to the app wallet and the service charge automatically gets cut off from the wallet so that users don’t have to make payments every time.
In case of emergency, accidents, and extremities, users can use the panic button to notify the admin staffs, their own family members, and emergency help lines.
The feature allows the user to benefit with the help of the promo codes, discounts, coupons, referrals, etc.
Users can set the service they frequently use as their favorite service so as to cut the efforts to again search for the service.
When the same service provider serves more than one user at a time, they can decide to split up their individual charges.
The exact location is fetched by the GPS API and there is absolutely no need to manually enter the service location.
Users can keep a track of the service costs incurred in case they have to show to their businesses.
trucking solution that suite your business objective.
Service providers can register, sign up, and login to their account with the help of the email, mobile numbers, or social media accounts.
Service providers can choose to be available when they want to work and when they want to get unavailable. the help of the email, mobile numbers, or social media accounts.
The service providers should be able to see the service requests by customers and can respond to.
Service providers should be able to accept the service request or reject it within a limited period of time.
The service providers receive the user’s service request, estimation, etc.
The application consists of modules and track of the ongoing service.
The app should enable the service provider to contact the user to coordinate about the service or any other queries once the booking is made.
For the time bound services, the service providers should have a module to start the service and end it once the service gets over.
The service providers should be able to get information about the service they take and should be able to track their earnings with the platform.
The service provider should be able to view their performance, service histories, earning, and related statistics on their dashboards.
The service provider should have the rating capability to rate the service experiences with the customers.
The service providers should be able to view the reports about the total number of services they took, their earnings, penalty if any, etc. on a daily basis.
The service providers have the flexibility to work and set their own schedules when they want to provide the service.
The forward, dispatch feature ensures that the service provider who is close to the customers is sending the request, rather than an available service provider farther away.
The service providers can view the sections in the website which is clicked maximum by the users to know the success of their application and predict their reach.
The service providers can automatically respond to a request while they are still yet to finish their on-going service. This way they can pile up or schedule the request while they are still on with their service.
The admin dashboard is such that it can navigate towards a different section of managing the service providers as well as the customers.
The admin can manage the service providers, their penalties, their earnings, their incentives, if any etc., with the help of the web app.
The admin can handle the customers, their cancellation charges, their discounts, coupon codes, etc., with the help of the web app.
The dashboard of the admin contains all the pricing and commission related information which helps the admin to uprightly manage the transactions within the app
The admin can view and track all the on-going real-time services.
The admin dashboard contains all the information regarding the service providers, their earnings, the services they took up, the services they declined to, the customers, the repeated customers, their preferred services, the customers who canceled the bookings made, the usage of the coupons, discounts, and gift codes.
If you like we can notify you each time a new interesting content is uploaded.
Those who already didn’t know, in order to start your on-demand business, you have to have three applications:
This was all about the features, but currently as far as I know, your situation is like:
All you should be doing is planning for the functionality on the basis of the three possibilities:
By taking these three possibilities in mind, we have listed down for you all the functionalities on the basis of the type of launch you want for your app.
If you will closely notice the functionality package, you will see that the customer’s mobile application has got more features in all the three cases when compared to the other stakeholders.
This is what it is. You have to be very careful about your end customers. Features are the only way to reach to them and in turn, claim on their loyalty to your business.
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