Compatibility Testing For Mobile Applications.png

Compatibility Testing in Mobile Applications Using Quality Assurance Service

Introduction

Compatibility Testing is an indispensable process followed in the development of mobile applications. It is an integral part of quality assurance services, where mobile applications are rigorously and methodically tested across versatile mobile devices, browsers, and platforms to validate applications’ behavior and functionality based on users’ expectations. The success of mobile app testing services is defined by the apps’ capability to provide a consistent, rich, and user-friendly experience across diverse operating systems, devices, networks, and hardware. Compatibility testing enables mobile app development companies to deliver a high-quality and seamlessly navigable application.

Main Actors

Pre-Conditions

  • The Mobile App is Ready to be Tested

    The mobile app is ready for service quality assurance after completing the development phase.

  • Setting up Multiple Devices and Operating System Versions

    Quality assurance specialists must configure the testing environment with multiple physical devices, emulators, and stimulators representing the target audience. These include smartphones, tablets, iPads, and operating systems like Android and iOS.

  • Defining the Test Cases and Compatibility Criteria

    Quality assurance services involve defining and documenting test cases comprehensively with details related to test data, test scenarios, and expected results. Compatibility criteria outline specific devices, platform editions, and configurations to be tested.

  • Providing Access to Physical Devices and Emulators

    The testing team must have access to the physical devices, emulators, or simulators necessary for compatibility testing.

  • Documenting the App’s Features and Functionalities

    Detailed documentation of the apps’ functionalities and features is integral for custom mobile app development. It helps to design unique test cases and validate compatibility.

  • Isolating the Test Environment

    Mobile app testers must isolate test environments to prevent external interference from processes, networks, and factors impacting the test results.

  • Familiarity With App’s Intended User Base and Usage Scenarios

    Quality assurance testers must have a comprehensive understanding of their target audience and usage scenarios to ensure the test’s relevancy.

  • Preparation of Test Data and Test Accounts

    Test data, such as sample user accounts or data sets, should be available for conducting the test cases.

Post-Conditions

  • All Compatibility Issues Are Identified, Categorized, and Documented

    All compatibility issues, such as inconsistency in user interfaces, functionality errors, and performance bottlenecks, have been identified, recorded meticulously, and categorized based on severity levels to fix them on priority.

  • Compatibility Report Gets Generated

    The compatibility report is generated, summarizing the test results and critical issues found. It includes details about platforms and devices tested, problems encountered, and intricacies solved.

  • Developers Address and Fix the Issues

    Once the challenges are identified and reported, developers quickly fix the core issues, and the application is re-tested to check whether the reported issues have been resolved successfully or not.

  • The App is Verified to Be Compatible

    After completing all thorough mobile app testing services, the application is verified to be compatible with the defined set of devices and operating system versions.

  • The App Gets Ready For Production Release

    Once compatibility testing and service quality assurance are completed, and the app is verified to work on the intended devices and OS versions, it can proceed toward production release.

  • End-Users and Stakeholders Get Informed About Test Results

    All stakeholders, including end-users and clients, get familiar with the outcome of compatibility testing. This increases transparency in quality assurance services, enhancing informed decision-making about the application launching. 

Main Flow

Alternative Flow

Alternative Flow
  1. Arranging All Types of Devices and Platform Versions - The quality assurance team may face the challenge of arranging all types of mobile devices and specified available operating system versions. It becomes a time-consuming process, and they have to conduct service quality assurance testing on their devices.
     
  2. The App Size is Big - Compatibility testing may come under the scanner if the application’s layout and content size are big and do not fit well into all mobile screens. The custom mobile app development team has to make coding changes to fit the mobile screen size.
     
  3. Navigation Issues - Quality assurance specialists find navigation issues in the mobile application due to small screen size. The developers and user interface designers fix the problem by changing the app screen size and designing a responsive layout.
     
  4. Features Not Working Properly - It is found that a few app features need to be fixed for all types of devices and configurations. The quality assurance specialists may have to perform an additional functional test to rectify the problem.
Arranging All Types of Devices.png

Conclusion

Compatibility testing across mobile devices and operating systems is an integral aspect of quality assurance services that focus on crafting user-centric, high-end, and intuitive mobile applications. Optimal mobile app testing emphasizes guaranteeing consistent and improved user experience by complying with the latest test plans, implementing the best testing practices, and establishing suitable collaboration testers with developers. In the mobile app compatibility testing, the results are thoroughly verified and validated with the intended devices and platforms to release a successful, user-friendly, and robust mobile application.

Suggested TechStack

Appium.png

Appium is a widely used open-source mobile app testing framework that supports Android and iOS platforms. It allows you to write test scripts in various programming languages and is known for its versatility and ease of use.

Espresso and XCUITest.png

Espresso and XCUITest are native testing frameworks for Android and iOS, respectively. They offer a reliable and efficient way to write UI tests tailored to each platform, making them the preferred choice for native app testing.

BrowserStack.png

BrowserStack is a leading cloud-based mobile app testing platform that provides access to many real devices and emulators, allowing comprehensive testing across Android and iOS versions. Its extensive device coverage and user-friendly interface make it a popular choice.

Sauce Labs.png

Sauce Labs is a widely recognized cloud-based platform for mobile app testing, offering real device and simulator testing for Android and iOS. Its robust testing capabilities and advanced reporting tools make it a top enterprise choice.

LambdaTest.png

LambdaTest is a cloud-based cross-browser testing platform that also offers mobile app testing capabilities on Android and iOS. It provides a wide range of devices and browser versions, making it a versatile choice for compatibility testing, and supports both automated and manual testing.

Build Feature-Rich and User-Friendly Mobile Applications Using Quality Assurance Services

Optimize Your Mobile App Performance

Discuss a project